Slipping and sliding
Did you know that members of the public slipping and tripping on commercial premises produce more claims for compensation than any other type of accident?
A typical example of this is the well publicised case of a commuter who slipped on a flower by a flower stall and successfully claimed £1.5m in compensation. Cases like this demonstrate why it makes sense for businesses to minimise risks in any area that the public can access, including outside areas such as car parks, yards and walkways.
To help assess if your business is vulnerable to a compensation claim in the event of an accident, ask yourself the following questions:
- Is the access to your premises well lit and in good condition?
- Can weather affect access routes? For example, does rain make conditions underfoot slippery?
- Are all tripping hazards such as trailing cables routed away from walkways or kept covered?
- Are interior floor services non-slip and in good condition?
- Are procedures in place for dealing speedily with spillages? Do your employees know what to do if anything is spilled or dropped?
If businesses should be vigilant during normal trading conditions, it goes without saying that they should be especially careful when carrying out building maintenance, or when employing subcontractors.
If possible, it is advisable to carry out this type of work when your business premises aren’t open to the public, or at the very least keep the public away from the area where work is being
It is important to ensure that all persons working on the project are fully competent, and if you are using subcontractors, ensure that they have adequate insurance – if you have any concerns on this point please feel free to contact us and we will be happy to advise you.
If the worst happens and an accident occurs it’s important to be sympathetic and offer reassurance, but without admitting responsibility for the incident. Many companies choose to send a small token,such as a bunch of flowers or voucher, to the injured party and often this is all it takes to stop the incident escalating further.
If you have any concerns over your company’s public liability exposure and your insurance provisions, please feel free to get in touch.